Licensed Customer Service Professional
Fully Remote - US
Licensed Customer Service Professional
Part Time • Fully Remote - US
Replies within 24 hours
Position Overview
The Ryan Deasy Allstate Agency is seeking a licensed Customer Service Specialist to join our growing team on a part-time basis. This role is essential in ensuring a high level of service for our clients by handling inbound calls, assisting with policy changes, and providing billing support.
Key Responsibilities
- Answer and manage incoming client phone calls in a professional and friendly manner
- Assist clients with endorsements and policy changes on auto, home, and other lines of insurance
- Provide clear explanations of billing statements, payments, and account balances
- Process customer requests accurately and in a timely fashion
- Ensure compliance with state and Allstate guidelines in all client interactions
- Support the agency team with administrative and service-related tasks as needed
Qualifications
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Active Pennsylvania Property & Casualty License (required)
- Prior experience in insurance customer service or related field preferred
- Strong communication and problem-solving skills
- Ability to work independently and manage multiple tasks
- Proficient with basic computer systems and agency management software (training provided)
Schedule & Compensation
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Part-Time Position (Looking for help 2 days/week)
- Competitive hourly pay, with opportunity for growth within the agency
Why Join Us?
At the Ryan Deasy Allstate Agency, we are committed to providing exceptional service to our clients and a supportive environment for our team members. This role is perfect for someone who is licensed, detail-oriented, and enjoys helping people while maintaining a flexible part-time schedule.
This is a remote position.
Compensation: $15.00 per hour
As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.
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In demand
Consumers will always need insurance.
No inventory
You don't have to worry about storage, spoilage or waste.
Protect people
You'll help customers protect what matters most to them.
Invest in your future
Your license is valid for years and in most states.